(866) 552-4866 Healthcare Insights
Foot & Ankle
The best solutions for your diabetic footwear needs
At StrideCare, we understand the challenges people living with diabetes have in finding the right footwear. We’re here to help every step of the way as a key part of your podiatry team. Our fitting team provides excellent customer service with a friendly and caring approach—one sole at a time.
What is Diabetic Footwear?
Problems with the feet and toes are common complications of diabetes. In fact, diabetes is responsible for over 50% of all foot amputations in the United States. Over time, diabetes can lead to nerve damage, making it difficult to feel foot irritations, soreness, or infections. On top of that, reduced blood flow can lead to wounds that heal slowly.
Candidates for Diabetic Footwear Suffer From..
- Diabetes
- Poor blood circulation
- Calluses
- Slow-healing wounds
- Foot deformities
- Threat of amputation
- High risk of infection or nerve damage
Our team has an extensive reputation for custom fitted diabetic footwear. We are dedicated to delivering shoes you’ll love in eight weeks or less. We have a wide selection of diabetic footwear that will match your style, and more importantly, help prevent ulcers and amputations.
3 Easy Steps to Get Your Shoes
We will work with your doctor who manages your diabetes. If they are unresponsive after multiple attempts, we may call you to ask for assistance. Ask your MD or DO to sign the packet with your podiatrist’s exam notes and fax it to the number on the Footwear Packet (not to your podiatrist’s office) or to our fax number: 469-943-2829.
Step 1
When seeing our podiatrists, check that the office has the MD or DO that manages your diabetes in our system as one of your care teams.
Step 2
Verify that we have the best number to reach your doctor.
Step 3
Ask that they give you a Footwear Packet and the podiatrist’s diabetic exam notes.
Southern Hospitality for the Sole
We coordinate with your doctor (MD/DO) and insurance to complete required paperwork. From there, we …
- Schedule a convenient appointment to assess your needs and shoe selection.
- Order diabetic footwear from a wide selection of top-of-the-line shoe companies.
- Invite you for a follow-up visit to custom-fit your new shoes when they arrive.
During your appointment, we will measure your feet and conduct a thorough foot examination to assess your current condition. You may also shop for extra pairs of shoes, socks, slippers, and sandals. Please ensure that your feet are clean and that you wear socks to your appointment.
Requirements for Diabetic Footwear
Medicare Requirements for Diabetic Footwear
If you require diabetic footwear, it’s important to be aware of Medicare’s strict requirements. Generally, Medicare covers up to 80% of these services. Any balance will be sent to your secondary insurance if applicable.
- Medicare requires a signature from your PCP or Endocrinologist to verify a recent diabetic check-up (within the past six months). If you see a nurse practitioner or physician assistant, an MD or DO must sign the paperwork.
- Medicare requires us to evaluate the fit of your shoes and inserts, so you must come back for a fitting. We ensure your shoes fit properly as you try them out in the office. We’ll also guide you how to carefully break in your brand-new shoes. If there are any issues with the fit, we’ll reorder your shoes and/or inserts. It’s as simple as that!
Podiatrist and MD/DO Requirements for Diabetic Footwear
Key items needed from your podiatrist and MD/DO that manages your diabetes:
- A prescription for all required diabetic foot items – Our many StrideCare podiatrists have the foot expertise you need and can assist with a prescription for diabetic footwear if medically necessary.
- An in-person appointment – Attended within the last six months at your MD/DO’s office who manages your diabetes.
- A Statement of Certifying Physician – Completed by the MD/DO treating your diabetic condition, signed within the last three months.
Frequently Asked Questions
Schedule a consultation
We’re here to assist you with your inquiries.